IRU Taxi Accessibility Guidelines. Improving the quality of the service by making taxis more accessible for persons with disabilities and reduced mobility

The objective of these guidelines is to provide guidance and advice to taxi operators and drivers in order to raise their awareness and help them improve the quality of the services offered to their customers and, in particular to customers with disabilities and customers with reduced mobility, including older persons, pregnant women, parents with small children, schoolchildren etc. These guidelines can also be used for training purposes, by associating with and drawing from the practical experience of disabled people and people with reduced mobility themselves.